SMO Energy


…Your Privacy is Our Business

Privacy has always been an important part of how we do business.  We would like to make our policy concerning information collection and use absolutely clear. This notice explains our online information practices and the choices you can make about the way information is collected and used.

  The Information We Collect

At SMO we respect and are committed to protecting your privacy.  We do not collect personally identifiable information about you through our website unless you voluntarily provide it.  However, we automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.  SMO will not sell your personally identifiable information to anyone. At any time, you may opt-out of providing such personally identifiable information by simply not providing it or by discontinuing your use of the SMO website.

Examples of personally identifiable information you may provide to us while using our site include:

  • Name
  • Email Address
  • Street Address
  • Phone Number
  • Account Number (if applicable)
  • Information about your computer and browser
  • Gender


If you want to customize some areas within our site or you ask detailed questions or request information that meets your specific needs, you will need to supply some personally identifiable information.  This may include identifying topics of interest, supplying your title and function for business users, providing a home/office address or filling out account information for billing questions.

To improve our website, we collect information on the number of visits to our website, the time visitors spend on the website, the number of pages viewed and the domains from which visitors visit our website.

Parts of our website use cookies.  A cookie is a piece of data stored on your hard drive or in your computer’s memory containing information about your visit and preferences.  You may receive a cookie that compiles site usage information (number of visitors, most popular pages, etc.) and enhances your experience on our website.  Many popular browsers allow you to refuse to accept cookies.

How We Use the Information We Collect

We use the information you voluntarily provide to:

  • Fulfill your request
  • Help you quickly find and/or receive information about SMO
  • Alert you to updated information and services
  • Provide a complete service
  • Improve the content of our website for your reference
  • Answer your questions

In some cases, we may contact you to let you know about new products or services.  If you do not wish to be contacted by us for this purpose, you may provide this request by the Contact Us form.

Information Sharing

SMO does not sell the personally identifiable information you provide for financial gain nor does SMO share such information with third parties for the purpose of sending you advertisements for products or services unaffiliated with SMO or with its affiliates or business partners.

SMO may, however, share personally identifiable information that you provide to us for legitimate business purposes, including the following without limitation:

  1. Transferring such information to SMO affiliates and subsidiaries, unless such transfer is prohibited by law;
  2. Transferring such information as part of a merger, consolidation, acquisition, divestiture or other corporate restructurings (including bankruptcy);
  3. Making such information available to third parties who are providing the product, service or information that you have requested (but never your password);
  4. Making such information available to third parties who are providing services to SMO or its subsidiaries or affiliates (e.g., providing such information to third parties performing computer-related services for SMO or its affiliates (but never your password));
  5. We form a good-faith belief that disclosure of such information is necessary to investigate, prevent, or take action regarding any illegal activities or regarding interference with the operation of our site or violation of its terms of use; or
  6. Disclosing such information is allowed by law or our legal counsel forms a good-faith belief that such disclosure is required by federal or state law, subpoena or court order.

By providing personally identifiable information, you expressly consent to these privacy practices. Also, SMO reserves the right to share any aggregated information (i.e., non-personally identifiable information) with any third parties for any reason, unless prohibited by law.

Security Policy

SMO uses the highest available industry-standard practices to protect your personally identifiable information from loss, misuse, alteration, and destruction.  Your payment and personal information are always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure, commerce transactions.  It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.  However, no security system is fail-safe, and SMO cannot guarantee the information you provide will never be obtained by unauthorized persons.  The yellow lock at the bottom right-hand corner of a web page indicates that a user is on a secured site.  In some areas of our website, we require a user ID and password for you to access certain information.  SMO will not disclose such password to third parties; however, you are responsible for maintaining the privacy and security of your password.

Obtaining And Correcting Personally Identifiable Information

If you wish to obtain a copy of the personally identifiable information that we have obtained from you through your use of this site, or you believe that we have personally identifiable information about you that is in error or you wish to delete any personally identifiable information that we have obtained from you through your use of our site, please contact us using the information below:

How to Reach Us

We can be reached in the following ways:

  • Postal Address: Webmaster, 109 North Maple Avenue, La Plata, MD 20646
  • Telephone: 1-800-492-3420

If you believe we have not followed this privacy policy in some instance, please contact us using one of the methods listed above.

Links to Non-SMO Websites

For the convenience of our users, some pages of our website offer you the ability to link to and view pages of the website not operated or controlled by SMO (such as weather and financial information).  Often, but not always, you can tell that you have linked to a non-SMO website because the website will open a separate browser window.  Links by SMO to such external websites do not imply endorsement by SMO of that company, its site or its privacy policy. SMO and its affiliates do not monitor or control the content or the privacy policies of the external sites and are therefore not responsible for the privacy practices or the content of linked external websites.  When using a link to a non-SMO website, we recommend that you investigate the privacy practices and policies of such external site.

Changes to Our Privacy Policy

SMO reserves the right to change this privacy policy at any time.  If we decide to change our policy regarding privacy, we will post the revised Privacy Policy on our website.  You may want to visit this website periodically to review the current Privacy Policy. Use of our website after the posting of a revised privacy policy constitutes your agreement with the revised policy.  This Privacy Policy is not intended to and does not create any contractual or legal rights in or on behalf of any party. All Sales Are Final. There Are No Refunds.